ok90 Privacy Policy — Your Information Is Protected

1 Introduction

ok90 ("we", "us", or "the platform") is a trusted online gaming platform operating for users in Bangladesh. When you use our website, create an account, or use our services, you share certain personal information with us. The purpose of this privacy policy is to inform you fully and clearly about how we handle that information.

Please read this policy carefully. By using our services, you will be considered to have given your consent to the terms of this policy. If you have any questions, you can contact us at any time at [email protected].

2 What Information We Collect

ok90 collects two types of information from users: information provided directly by you, and information collected automatically.

2.1 Information Provided Directly

Information you provide when registering or logging into an account on our platform:

Full name and date of birth
Email address and mobile number
Payment information (such as bKash, Nagad, or Rocket account numbers)
National ID card or passport details (for identity verification)
Bank account information (for bank transfers)

2.2 Automatically Collected Information

When you browse our website, the following information may be collected automatically:

IP address and device type
Browser type and version
Duration of your session and page visit history
Information collected through cookies and similar tracking technologies
Transaction history and gaming activity

3 Purpose of Data Collection

ok90 uses your personal information only for the following legitimate purposes:

Account management: To create and maintain your account, verify login, and confirm your identity.
Processing financial transactions: To complete deposits and withdrawals smoothly. Our minimum deposit is ৳300 and withdrawals are processed within 5–30 minutes.
Customer support: To resolve any issues or questions you have, via 24/7 live chat and email.
Platform security: To prevent fraud, money laundering, and other illegal activities.
Legal compliance: To comply with applicable laws and regulations.
Service improvement: To improve the user experience and make the platform more effective.
Communication: To notify you of important updates, policy changes, or account-related matters.

4 Data Sharing & Third Parties

ok90 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Partners

Information necessary to complete transactions is shared with trusted payment service providers in Bangladesh — including bKash, Nagad, Rocket, and bank transfer facilitators. These providers follow their own privacy policies and do not use your information for any other purpose.

4.2 Technology Service Providers

We use certain technology service providers (such as server hosting and data analytics) to operate the platform. They operate under strict confidentiality agreements and receive only limited, necessary information.

4.3 Legal Obligations

Information may be disclosed pursuant to a court order, a lawful request from a law enforcement agency, or other legal requirements. In such cases, we will make every effort within the bounds of the law to notify you.

5 Data Security Measures

ok90 adopts industry-standard technical and administrative measures to keep your personal information secure. Our security infrastructure includes:

SSL Encryption: All data between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.
Secure Data Storage: Sensitive information is stored in encrypted form on secure servers.
Access Controls: Only authorized personnel have access to specific, necessary information.
Regular Security Audits: Our systems undergo regular security reviews.
Two-Factor Authentication: An additional verification layer is used to prevent unauthorized access to accounts.

While we make every effort to ensure the highest level of security, no party can guarantee 100% security when transmitting information over the internet. Therefore, always keep your password and login details confidential and log out of any inactive sessions.

6 Cookie Policy

ok90's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies

Essential cookies: Necessary to maintain login sessions and ensure the basic functionality of the platform.
Performance cookies: Collect information to improve website performance and the user experience.
Preference cookies: Used to remember language and other user preferences.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. However, doing so may cause some features of the platform to not work properly.

7 Data Retention Period

ok90 retains your personal information only for as long as necessary. The general policy is:

Information for active accounts is retained for as long as the account remains open.
Even after an account is closed, certain information may be retained for the period required by applicable law in order to meet legal obligations.
Financial transaction records may be retained for an extended period as required by law.
Information related to security and fraud prevention will be retained as needed.

After the specified period, information is securely deleted or anonymized.

8 Your Rights

As an ok90 user, you have the following rights over your own personal information:

Right of access: You have the right to know what information we hold about you.
Right of correction: The right to request correction of inaccurate or incomplete information.
Right to deletion: The right to request deletion of your information in certain circumstances (though this may not be possible in all cases due to legal obligations).
Right to restrict processing: The right to request that use of your information be limited in certain cases.
Right to data portability: The right to receive your information in a structured, machine-readable format.
Right to object: The right to object to the use of your information for specific purposes.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

9 Protection of Minors

ok90 is strictly operated for users aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be securely deleted.

If parents believe their child has registered on our platform, please contact us at [email protected].

10 International Data Transfers

Although ok90 is primarily a Bangladesh-focused platform, for technical infrastructure reasons some information may be processed or stored on servers in other countries. In such cases, we ensure that data protection standards remain consistent with our policy and that appropriate contractual safeguards are in place.

11 Policy Changes

ok90 may update this privacy policy from time to time. When changes are made, we will take the following steps:

The "Last Updated" date at the top of the page will be changed.
For significant changes, a notification will be sent to your registered email.
Continued use of the platform after changes will be considered your acceptance of the new policy.

We therefore recommend reviewing this page regularly.

12 Responsible Gaming & Privacy

ok90 places the highest importance on responsible gaming. To this end, we may monitor information about a user's gaming activity. This is not for any commercial purpose, but to ensure user wellbeing and to identify potentially problematic behavior in order to provide necessary support.

To learn more about responsible gaming, visit our Responsible Gaming page.

ok90's Privacy Policy